Carefree holidays
With the health and well-being of our guests and employees in mind, we would like to update you on our latest safety measures and actions for this upcoming seasons. Our comprehensive precautions however will not interfere with your well-deserved holidays. Perhaps now more than ever, taking a time-out by yourself or together with your loved-ones has become more important and we are as always comitted to making your stay memorable and as relaxed as possible.
Vaccination
All hotel guests aged 12 and older (staying overnight or visiting our restaurants) must provide proof of vaccination or recovery.
Mask
No masks are required in hotels and restaurant.
Children younger than 12
Since November 8th, we are only allowed to welcome guests who are fully vaccinated or have recovered from Covid-19. Children until the age of 12 years can certify with a pcr or rapid test.
Are you unable to travel and check into our hotel because of the following reasons, we will grant a free cancellations and fully refund your deposit.
- Closing of borders by the government
- Closing of the hotel by the government
- Closing of the ski resort by the government
If you are unsure about travelling, we strongly advise to buy a travel insurance for your trip. They grant cover in the event that you, as the insured customer, cannot start or have to interrupt the travel,
because you or a close relative suffer from COVID-19 symptoms. More information
Should you miss to provide certification, we are required to charge you reservation as a no-show.
We know how much you are looking forward to skiing again - even if it will be slightly different than usual.
- You can purchase a ski pass directly at our reception, avoiding the public queues
- FFP2 masks required
- Our ski & boot room has a direct access to Strolz Ski Rental services, making it easier and safer for you to rent the required ski gear
- If you like to avoid closed cable cars, the Schlegelkopf-chair lift with open bubbles is located right next our hotel
- In all cable car/lift buildings (ticket offices, WCs etc.) and cable car/lift entrance areas, there will be info points and signs providing information about the Covid 19 safeguards and sufficient hand disinfection facilities.
- Daily cleaning and disinfection of all public areas
- Disinfectant dispensers in all public areas
- Use of anti-viral agents and specific cleaning products
- Daily cleaning of rooms and suites with anti-viral agents
- Daily natural ventilation with fresh mountain air
- Tested every 7 days for covid-19
- Temperature controls of each employee every morning
- Well prepared and trained team
- Extensive hygiene training of all employees
There are multiple locations to get tested (PCR-test) here in Lech. We are happy to register our guests and offer free transport to the test facilities. There are also two GP's available in Lech:
Dr. Beiser Elmar GP, Pharmarcy
Tel.: +43 5583 2032
Mobil: +43 699 17713000
Dr. Muxel Reinhard GP, Pharmacy
Tel.: +43 5583 3300
Mobil: +43 664 1009344