The EU General Data Protection Regulation (EU GDPR) obliges companies to handle appropriately and especially protect personal data.
Data privacy concerns us as a hotel in many ways: data protection relates to information we obtain from our guests and employees and concerns the way in which we and the firms and institutions we cooperate with and to whom we in some rare cases must pass on data, administrate and process these.
Our company relies on the personal data of our guests in order to fully offer the services that are expected from us as a five-star hotel. The concerning data is managed and processed by us and our employees. It goes without saying that we use sensitive personal data with the utmost discretion and care, in compliance with legal requirements and, as far as possible, only in the areas of responsibility of those directly employed.
For certain purposes. i.e. in order to meet our legal obligations (for example the registration system) or for procurements and purchases in your name and with your consent, it is sometimes unavoidable to pass on personal data such as name, date of birth, address, e-mail address or the like, to third parties.
Due to the nature of our business, a hotel with very personalized service on a five-star level and the close relationship to our guests, we will store your data even beyond the mandatory period of seven years. You have the right to request information about the personal data stored and processed about you. If you wish, we will delete any personal information we hold about you, unless we are required by law to retain the information for a specified period of time. If we have stored personal data from you that is false or inaccurate, we will change them accordingly.