Good to know

  • Terms and conditions

    According to the Terms and Conditions of the Austrian Hotel Industry (AGBH 2006) with the exception of § 5.7 and 5.8. and the following cancellation policies.

    During summer season:

    The cancellation is free of charge 7 days prior to the date of arrival. After this time we charge 50% of the total room rate as cancellation fee within two days of date of arrival. Cancellations within 24 hours, no-shows and early departures will be charged 90% of the total room rate.

    During winter season:

    High season:

    The cancellation is free of charge 2 months or more prior to the date of arrival. After this time and 1 month prior to arrival, we charge 50% of the total room rate. Cancellations made within one month, no-shows or early departures will be charged 90% of the total room rate.

    Low season:

    The cancellation is free of charge 4 weeks or more prior to the date of arrival. After this time and 1 week prior to arrival, we charge 50% of the total room rate. Cancellations made within one week, no-shows or early departures will be charged 90% of the total room rate.

  • Rates

    Rates quoted on website are per room and day including half board (breakfast and dinner), VAT, and the use of the hotels spa. Not included is local tax of Euro 2,40 per person and day.

  • Children

    Depending on the reserved category, children can be accomodated on an extra-bed within the parents room. The following fees apply:

    0 - 3 years - € 45,00 per day
    3 - 6 years - € 65,00 per day
    6 - 15 years - € 105,00 per day
    15 and older - € 190,00 per day

  • Pets

    Upon request, pets are allowed in the entire hotel, except at the spa and restaurants. An additional cleaning fee of € 30,00 per day will be applied.

  • Arrival and departure

    Your room is available from 4 p.m. on the day of your arrival and until 11 am on the day of your departure.

  • Bank details

    Bank account: Sparkasse Bludenz, Branch Lech, SWIFT SSBLAT21,
    IBAN AT082060700200036663, UID ATU 36066804